Faqs
FAQS
Frequently Asked Questions
Get quick answers to the most common questions about our products, ordering process, and policies.
Most in-stock peptide orders are shipped within 1–3 business days. For custom formulations or bulk orders, turnaround times may vary depending on complexity and volume. Contact us directly for specific lead times on larger orders.
Here's how to place an order:
- Submit a quote request through our website.
- We’ll respond within 24 hours with pricing and availability.
- Once you confirm, we send you an invoice.
- After payment, we prepare your order and ship it with all required documentation.
Our support team is available to guide you throughout the process.
Proper storage is essential to preserve peptide stability:
- Lyophilized peptides should be kept in a cool, dry place — refrigeration is recommended.
- Reconstituted solutions should be used promptly or stored under refrigeration for short-term use.
Always refer to the storage instructions provided with each product.
We ship nationwide within the U.S. using secure and temperature-controlled packaging:
- Cold chain packaging ensures peptides remain stable during transit.
- Tracking information is provided with every shipment.
- Optional shipping insurance is available on request.
Note: We do not ship internationally at this time.
Yes. Every order includes:
- Certificate of Analysis (COA)
- Material Safety Data Sheet (MSDS) available upon request
- Batch records and testing documentation for applicable products
We uphold full transparency to support your compliance and quality assurance efforts.
We supply peptides exclusively to licensed medical professionals, including:
- 503A Compounding Pharmacies
- 503B Outsourcing Facilities
- Clinics & Healthcare Providers
- Research Institutions
A valid license or professional credentials must be provided and verified before your first order.
